Annual Reception & Ambassador of the Year
The 2017 Catch Us Giving Celebration was held February 13, 2018 to recognize the nominations of more than 500 employees from 35 companies and organizations. Airport Director Rhonda Hamm-Niebruegge announced Pearletta Malone-Evans as the Ambassador of the Year, while also recognizing the more than 20 employees who were monthly winners throughout 2017.
2017 Ambassador of the Year: Pearletta Malone-Evans, Information & Paging
It was a long distance call for help. Pearletta Malone-Evans helped answer that call to help a mother hundreds of miles away from his son, stranded at the airport. In doing so, Pearletta Malone Evans was announced as the 2017 Catch Us Giving Ambassador of the Year at St. Louis Lambert International Airport (STL).
STL Airport Director Rhonda Hamm-Niebruegge surprised the customer service representative for information and paging services at the Airport’s Catch Us Giving Annual Reception on February 13, 2018. The event celebrated all the winners and nominees in the Catch Us Giving customer service program for 2017.
Pearletta Malone-Evans, who is an employee of Ollie Dowell Communications, took a call from a worried mother who was calling from out of town in August of last year. The woman’s son was flying solo for the first time. The mother became worried after her son’s flight was canceled and he was going to be stuck overnight with no experience in dealing with that type of travel situation.
“When a mom is far from her kid and he needs help and she can't help him it’s nice to know there is someone out there who cares enough about people to help that mother’s kid out,” the mother wrote in her Catch Us Giving nomination letter. “To soothe a worried mother’s tears and make her feel like everything was ok and calm that mom down was a very kind thing to do. I wish I could do or say something personally for Pearletta to let her know how thankful I am for her help and how she turned my anxiety and worry level from extremely elevated back to functioning and calm.”
Check out the gallery below for photos of our Annual Reception for all nominees.